Cart
0
Product
Products
(empty)
No products
To be determined
Shipping
$0.00
Total
Product successfully added to your shopping cart
Quantity
Total
There are 0 items in your cart.
There is 1 item in your cart.
Total products
Total shipping
To be determined
Total
New
Reduced price!
View larger
View larger
BS EN ISO 18295-2:2017
M00003288
New product
15 August 2017 Customer contact centres. Requirements for clients using the services of customer contact centres
In stock
More info
Communication skills, Consumer protection, Organizations, Measurement, Consumers, Training, Management, Job specification, Recruitment, Personnel, Communication processes, Quality assurance, Consumer-supplier relations, Data processing, Information exchange