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ISO/IEC FDIS 29155-3 2015 Edition, July 29, 2015 SYSTEMS AND SOFTWARE ENGINEERING - INFORMATION TECHNOLOGY PROJECT PERFORMANCE BENCHMARKING FRAMEWORK - PART 3: GUIDANCE FOR REPORTING
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Description / Abstract:
This part of ISO/IEC 29155 provides general requirements and
guidance for reporting processes and contents of typical reports
within benchmarking activities of "the information technology (IT)
project performance benchmarking framework" by prescribing:
— requirements and guidance for the reporting processes within
the benchmarking framework;
— requirements and guidance for the contents of reports.
This part of ISO/IEC 29155 focuses on three major activities,
i.e. "conduct benchmarking", "maintain repository", and "issue
benchmarks" activities.
NOTE 1 These activities are selected, not only because the
importance of the outcomes of these activities, but also the
outcomes of these activities are the direct input for benchmarking
users who execute "core benchmarking" activities. In addition,
benchmarking users are not usually so deeply involved to these
activities even though they need in-deep information to understand
the benchmarking results or to select appropriate data (i.e.
benchmarking repository and benchmarks).
This part of ISO/IEC 29155 also focuses on two types of reports
in the benchmarking framework:
a) the benchmarking report, that describes the results of an
instance of benchmarking;
b) the explanatory report, that provides complementary
information about the released benchmarking repository or
benchmark(s).
This part of ISO/IEC 29155 is intended for use by stakeholder(s)
of IT project performance benchmarking (e.g. benchmarking user,
benchmark provider, and benchmarking service provider).
NOTE 2 The following are examples of how this part of ISO/IEC
29155 can be used:
— by a systems and software acquirer (or a third-party agent),
to define, order, obtain and evaluate an acceptable and creditable
benchmarking report;
— by a benchmarking service provider, to produce a high-quality
benchmarking report;
— by a benchmark provider, to provide complementary information
about the released benchmarking repository or issued
benchmarks.
It is out of the scope of this part of ISO/IEC 29115 to
prescribe the particular names, formats, or explicit contents of
the reports of the benchmarking activities.