M00019058
New product
ISO/IEC/IEEE FDIS 26531 2014 Edition, October 29, 2014 SYSTEMS AND SOFTWARE ENGINEERING - CONTENT MANAGEMENT FOR PRODUCT LIFE-CYCLE, USER AND SERVICE MANAGEMENT DOCUMENTATION
In stock
Warning: Last items in stock!
Availability date: 07/14/2021
Description / Abstract:
This standard states requirements for efficient development and
management of content produced
•throughout the life-cycle of a system and software
product;
•for the provision of user documentation for systems and
software;
•for the management of IT services.
This standard is independent of the tools, protocols, and
systems used for content management. It does not address
configuration management of software assets.
The content to be managed with this standard includes
•user information such as topic collections, manuals,
guides, embedded user assistance, style guides, videos and other
media, and other content that supports the effective use of a
system or software product;
• product life cycle information such as design documents, use
cases, personas, project management plans, feature requests,
models, scripts, testing plans, test scripts, defect reports;
•service management items such as service-level
agreements, records, policies, procedures, and other documents.
The purpose of this standard is to define a process for content
management and the requirements of a component content management
system through which content is gathered, managed, and published,
including the requirements of a system that is supported by an
electronic database. Such a database should support documents or
topics and content units that may be assembled to produce complete
documents for print, electronic output, or content collections
published through electronic media. This database is defined as a
Component Content Management System (CCMS), which differs from a
document management system. The objective of component content
management is to create content objects once and use them through
linking mechanisms in multiple output formats, including but not
limited to documents.
The intended users of this International Standard are managers
and developers of information (technical documentation) and
acquirers and suppliers of content management systems. Any
organization that develops content, regardless of size, can benefit
from maintaining an effective content management solution and
following best practices for the development and management of
technical content.
Systems conforming to this standard can fulfill business needs
for content development and management, especially the need for a
single source of authoritative information. Content objects that
are unique and are maintained as independent database objects are
efficient to review, approve, and update; may be combined to
produce multiple deliverables; and are cost-effective to
translate.
This standard is not a management system standard.
The content management process presented in clauses 6 through 11
of this International Standard is a specialization (lower-level
process) of the Information Management process required in
ISO/IEC/IEEE 15288:2008 and ISO/IEC/IEEE 12207:2008.