M00020204
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ISO DIS 14785 2012 Edition, August 20, 2012 TOURIST INFORMATION OFFICES - TOURIST INFORMATION AND RECEPTION SERVICES - REQUIREMENTS
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Availability date: 07/14/2021
Description / Abstract: This International Standard establishes quality requirements for services provided by Tourist Information Offices (TIO) of any type and size whether publicly or privately operated, in order to satisfy customers' expectations.