ISO DIS 21248

Description / Abstract: This International Standard defines terms for the quality assessment of national libraries and specifies methods for such assessment:

— performance measurement,

— impact assessment.

The results of both methods are of special interest for comparison over time within the same library. Comparisons between libraries are possible if differences in the mandate, tasks and constituencies of the libraries are taken into account.

Not all methods described in this International Standard apply to all national libraries. Limitations of the applicability of individual methods are specified in the descriptions.

This International Standard is not intended to exclude the use of performance indicators or of methods for impact assessment not specified in it.

This International Standard does not cover Web archiving, but refers to ISO/TR 14873:2013 for statistics and quality issues for this new task of national libraries.