ISO DIS 29001

Description / Abstract: This International Standard specifies requirements for a quality management system when an organization:

a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and

b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All the requirements of this International Standard are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.

NOTE 1 In this International Standard, the terms “product” or “service” only apply to products and services intended for, or required by, a customer.

NOTE 2 Statutory and regulatory requirements can be expressed as legal requirements.

This International Standard defines quality management system requirements for product and service supply organizations to the petroleum, petrochemical and natural gas industries.

Boxed text is original ISO 9001:2015 text unaltered and in its entirety. The petroleum, petrochemical and natural gas industry sector-specific supplemental requirements and guidance are outside the boxed text.

The supplementary requirements and guidance have been developed to manage risks associated with the petroleum, petrochemical and natural gas industries.